Return policy
Website: https://cdkrep.com
At CDK Republic, we specialize in delivering digital product codes quickly and securely. Because these items are delivered electronically and can be redeemed instantly, special conditions apply to returns and refunds.
1. No Returns on Digital Products
All sales of digital product codes are final. Once a code has been delivered electronically, it cannot be returned, exchanged, or resold. This policy helps protect our customers and our platform from misuse, fraud, and unauthorized reselling.
2. Refund Eligibility
Refunds are only issued in the following situations:
- The product code is invalid, defective, or cannot be activated on the intended platform.
- You have contacted us within 7 days of purchase and provided sufficient proof of the issue.
To submit a valid refund claim, please include:
- Your order number
- A description of the issue
- Screenshots or error messages showing the problem
3. Refund or Replacement Process
Once your claim is verified, we will:
- Provide a replacement code (if available), or
- Issue a full refund to your original payment method.
Verification is typically completed within 1–3 business days.
4. Non-Refundable Situations
Refunds will not be granted if:
- The code has already been redeemed, activated, or shared.
- The issue results from user error (e.g., wrong product, incorrect platform, or regional restrictions).
- The refund request is made after 7 days from the purchase date.
- You decide you no longer want the product after delivery.
Please review all product details carefully before completing your purchase.
5. How to Request a Refund
If you need help or wish to request a refund, please contact our support team at:
Email: support@cdkrep.com
Include the following details:
- Your order number
- A brief description of the issue
- Any screenshots or evidenc